Advanced Medical Support Assistant at White River Junction

JOB SUMMARY:

Vacancy Identification Number (VIN) 907299 

 OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans.

How would you like to become a part of a team providing compassionate care to Veterans?

 For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/”]

Special Employment Consideration: VA encourages persons with disabilities to apply.

KEY REQUIREMENTS

• You must be a U.S. citizen to apply for this job.
• English Language Proficiency
• Pre-employment physical

DUTIES:Back to top

ONLY EMPLOYEES OF THE WHITE RIVER JCT., VT VAMC MAY APPLY.

Employee serves as an Advanced Medical Support Assistant in the department of Surgical Services at the Veterans Affairs (VA) Medical Center level-two hospital in White River Junction, VT. The Advanced MSA, in addition to assigned administrative duties, serves as the departmental floater providing desk coverage during times of MSA excused or unplanned absence. The Advanced MSA also provides administrative/clerical support to the service Administrative Officer and to the Service Chief, as needed, during excused or unplanned absences of the service Administrative Officer. The Advanced MSA performs multiple key administrative functions to include but not limited to (1) making authorized VA purchase card expenditures not to exceed $3000 for a variety of non-stock supplies and equipment, (2) utilizing the electronic acquisition process to initiate purchase order requests for non-stock supplies and equipment exceeding $3000 or for recurring medical supply items, (3) serves as the departmental timekeeper responsible for the accurate and timely entry of timecard information in accordance with VA policy and directives governing Payroll administration, (4) functions as the service ADPAC and submits ECARs (Electronic Computer Access Requests) for physicians, nurses, staff in need of computer access, (5) order supplies for clinics and/or services from Central Stores utilizing Material Managements automated order processing system, (6) submits EWOs (Electronic Work Orders) to FMS for routine facility repairs and/or work orders as instructed by clinical providers, (7) updates service intranet site, as required, as to maintain surgical specialty on-call schedules and/or surgical policies, (8) on occasion serves as the departmental designee representing the service Administrative Officer at facility committee meetings and/or ad hoc meetings / on matters related to appointment management, data evaluation, time keeping/payroll, medical/ equipment and supplies, space, and facilities.   The Advanced MSA coordinates the scheduling of patient appointments, including interpreting and verifying provider, orders in accordance with VHA national scheduling guidelines done by MSAs within the service. The Advanced MSA assists in training of new MSAs within the department and serves as the service liaison with the Scheduling Office, Business Office, Quality Improvement, and Compliance Office with respect to coordinating training relative to policy and/or process changes involving Appointment Management. The Advanced MSA ensures the equal distribution of workload among MSAs with respect to the scheduling of consults, and rescheduling of appointments due to clinic cancellation.

Work Schedule:  8:00 am to 4:30 pm 
Relocation Expenses: Relocation expenses are not authorized for this position.

QUALIFICATIONS REQUIRED:Back to top

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

 

Experience:

One year of experience equivalent to the next lower level. 

 

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) based on your application for this position.

 

1. Ability to collaborate, communicate, set priorities, and organize the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.

2. Ability to communicate tactfully and effectively, both orally and in writing, in order to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.

3. Advanced knowledge of the technical health care process as it relates to access to care.

4. Advanced knowledge of managing a clinic. This includes independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment.

5. Advanced knowledge of policies and procedures associated with operational activities that affect the patient flow, patient care, and the revenue process.

6. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE . If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).

Current employment with White River Junction VAMC.

HOW YOU WILL BE EVALUATED:

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Country: USA, State: Vermont, City: White River Junction, Company: Department of Veterans Affairs - Agency Wide.