The District Sales Manager leads the sales and P&L financial performance of a given district. This includes the planning and directing of all sales, customer service and Hometown Store Owner relationships as well as merchandise sales, credit, other miscellaneous revenues, expense management and achievement of profitable revenue goals. The DSM has the skill sets that will enable achievement of district business objectives. This position reports directly to the Director Sales/Stores, Region. RequirementsJob Duties/Responsibilities:
Learns how to lead change in a highly transitional business format that includes the introduction of new stores, growth initiatives and turn-around business opportunities.
Learns how to plan and direct all sales, customer service and Hometown Store Owner relations in a multi unit environment with responsibility for top-line and bottom-line district performance with P&L responsibility.
High level of customer focus (Hometown Store Owner customer and end-user customer) and the ability to frequently meet with Hometown Store Owners and customers in the front-line. Strong relationship building skills to ensure excellent communication between Hometown Store Owners and the field/Sears Home Office.
Responsible for execution of the Monthly Sales Plans and sales stimulation activities. Ensures that high merchandise presentation and marketing standards are delivered consistently.
Ensures consistent execution of operational processes and understands P&L financial accountability, which includes expense management, inventory shrink, and meeting facility maintenance standards.
Learns how to optimize other miscellaneous revenue opportunities by meeting and achieving standards in Protection Agreements, Credit, Installation, and Delivery.
Demonstrates high performance leadership to drive sales growth and to meet market share objectives in both new and existing businesses.
Proactively identifies opportunities to improve and develop action plans based on regular analysis of business performance, store competitor visits, and through input from the Hometown Store Owner teams.
Fully embraces the CCE selling process and customer for life value proposition.
Builds knowledge in merchandise presentation standards, operational execution, and general management leadership competencies.
Understands how to communicate to home office merchandise and marketing teams on competitive activities/trends and other local market issues.
Learns how to interact with the Market Development team to ensure successful store openings, closings, and remodels within the district.
Accurately and passionately represents Sears Hometown Store Owners to Sears.
Position may require extensive travel (50%-80%) depending on market geography.
Represents Sears Hometown Stores to all Sears partners within the district and within the local communities.
Education Requirements:Bachelors Level Degree
Years of Related Experience:3-4 Years
Travel Requirements:75%
Required Skills:
Three to four years of service or retail business experience with a minimum of three years of management experience. Previous multi-unit experience is a plus.
Proven track record to lead change in a growth, turnaround, or transitional business.
Experience utilizing process leadership to drive standardization and improvement in business results.
Direct experience with serving customers (internal and external).
Strong analytical skills and written, verbal, and interpersonal skills required.
Effective relationship building skills. Ability to influence and get work done through others.
Teamwork abilities
Performance management, coaching, and development
Diversity/Inclusiveness
Change management and process leadership skills
Passion for the customer and a customer focus
Results-driven with a sense of urgency
Decision making and problem solving
Ownership/Accountability
Financial Acumen
Market Knowledge
Retail Merchandising/Operations
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Country: USA, State: Vermont, City: Burlington, Company: Sears Roebuck and Co..
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