Management and Program Analyst at Burlington

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures Americas promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at www.uscis.gov.

Every day our Management and Program Analysts perform funding, budgeting, reporting, tracking and project management activities. This position of MANAGEMENT AND PROGRAM ANALYST starts at a salary of $47,448.00 (GS-09 step 1), with promotion potential to $74,628.00 (GS-11 step 10).  Apply for this exciting opportunity to become a member of the Office of Information Technology, South Burlington, VT within DHS US Citizenship and Immigration Services.

 

For definitions of terms found in this announcement, please click here 

 

If you do not meet the requirements outlined in the "Who May Be Considered" section above,  you may be eligible to apply through CIS-PJN-923778-OIT

 

USCIS will not pay your relocation expenses.
This position is in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Relocation expenses are authorized if you are assigned to the RAIO program and have been approved for rotation from an overseas assignment. Relocation expenses for employees assigned to an OCONUS location will be considered on a case-by-case basis.

Note: USCIS may fill one or more positions using this vacancy.

KEY REQUIREMENTS

• You must be a U.S. citizen or U.S. National to apply for this position
• Successfully pass a background investigation including financial disclosure
• You must pass drug screening
• Meet relevant experience and/or education requirements.
• Current Federal employees must meet Time-in-Grade requirements
• You must submit resume and supporting documentation

DUTIES:Back to top

The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.

As a Management and Program Analyst within the United States Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Office of Information Technology (OIT), Enterprise Infrastructure Division (EID), for the Global Services Management (GSM) Branch, your duties will include:

• Analyzing telecommunication contract issues, recommending solutions, and presenting recommendations to the Section Chief for discussion and approval.
• Developing and maintaining documentation related to the execution of telecommunication contracts, to include developing internal procedures.
• Assisting with telecommunication contract activities to include designing and implementing planning and controls for the submission of data, including forming the basis of budget and program resource requests and decisions, and tracking, accounting and evaluating fiscal data.
• Utilizing project management methodologies to aide in the initiation, planning, execution, control and closure of a project within a given timeframe.
• Assessing and monitoring USCIS acquisition and contracting requirements relating to the various contracts that support USCIS Circuit Ordering and Telecommunications Services.

 

QUALIFICATIONS REQUIRED:Back to top

GS-9: You qualify at the GS-9 level if you possess one (1) year of specialized experience, equivalent to at least the GS-7 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Assisting with analyzing vendor or service provider contract responsibilities and assessment of vendor contract fulfillment and documenting related variances and correspondence; assisting in evaluating vendor or service provider issues and in developing recommendations to be proposed to management, to include development of presentation documents such as charts, graphs and key bullet points; coordinating and communicating with various supervisors, managers and program staff to assist with program planning and execution; and tracking financial data, completing invoice reviews, and generating financial reports; assisting with the development of budget planning and controls, and budget development and submission. with analyzing vendor or service provider contract responsibilities, assessment of vendor contract fulfillment, and documentation of related variances and correspondence. OR
• You may also substitute successful completion of a Masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in an accredited college or university, or a J.D. OR L.L.B. degree may be substituted for experience at the GS-9 grade level. Such education must demonstrate the skills needed to do the work. A course of study in business administration, public administration, or related fields is qualifying. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 36 semester hours should be considered as satisfying the 2 years of full-time study requirement.

GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, equivalent to at least the GS-9 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. In addition to the requirements at the lower grade level, you must also have experience performing the following duties:

• Analyzing vendor or service provider contract responsibilities and assessing vendor contract fulfillment, and documenting related variances, correspondence and corrective actions taken; evaluating vendor or service provider issues, developing recommendations and proposing them to management; developing presentation documents such as charts, graphs, timelines as specified to present statistical data, and defining key bullet points and supporting factors; coordinating and communicating with various supervisors, managers and program staff as well as other internal stakeholders to assist with process development, program planning and execution; developing tracking mechanisms and tracking financial data, completing invoice reviews, and developing and generating financial reports; assisting with the development of budget planning and controls, collecting and consolidating budget data; assisting with budget development and submission; utilizing the project management methodologies to aide in the initiation, planning, and execution of a project; and monitoring acquisition and contracting requirements having impacts on agency service contracts and advising management accordingly. OR
• You may also substitute successful completion of a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, may be substituted for experience at the GS-11 grade level. Such education must demonstrate the skills needed to do the work. A course of study in business administration, public administration, or related fields is qualifying. One year of fulltime graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 54 semester hours should be considered as satisfying the 3 years of full-time study requirement.

Combining Experience and Education: Appropriate combinations of successfully completed post-high school education and experience also may be used to meet the total qualification requirements for the GS-9 and GS-11 grade levels.

Travel Requirement: This position may require periodic travel.

The qualifications for this position must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Monday, July 22, 2013).

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.  The Time-in-Grade requirement must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Monday, July 22, 2013).

HOW YOU WILL BE EVALUATED:

You will be evaluated for this position based upon information reflected in your resume.  Your resume must support your responses to the job specific assessment questionnaire, level of education claimed, experience, and/or training.  To remain in consideration for this position, please ensure your resume covers this requirement and that your application has been successfully submitted as part of your on-line application. 

 

The competencies or knowledge, skills, and abilities needed to perform this job are:

• Writing
• Oral Communication
• Attention to Detail
• Problem Solving 

Creation of this package includes completing the on-line assessment questionnaire, uploading your resume, and uploading any required supporting documents.

NOTE : Your resume and supporting documentation will be verified.  If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully.  Errors or omissions may affect your rating or consideration for employment.

 

If you are found best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.  To preview the job questionnaire, click here View Assessment Questions.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:   If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.   Information about ICTAP or CTAP eligibility can be found by clicking here to access OPMs Career Transition Resources website.   To be considered well qualified under CTAP/ ICTAP, you must be rated at a minimum score of 95  for this position.   In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Veterans:   Certain veterans are eligible to apply as a status candidate under the Veterans Employment Opportunity Act (VEOA) or the Veterans Recruitment Appointment (VRA).   For more information, please click here . 

 

On November 21, 2011, The President signed the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011 (Public Law 112-56). The VOW Act amended chapter 21 of title 5, United States Code (U.S.C.) by adding section 2108a, "Treatment of certain individuals as veterans, and preference eligible." This job opportunity announcement (JOA) includes Veterans Opportunity to Work (VOW) to Hire Heroes Act of 2011 (Public Law 112-56). Active duty service members who have begun their civilian job search prior to discharge or release from active duty will know how their application will be considered.

· Applicants who are active duty service members and apply for federal employment shall be considered for competitive service positions and granted tentative veterans preference status when they submit a certification, in lieu of a DD214, when applying to a federal job.

· A certification is any written document from the armed forces that certifies that the service member is expected to be discharged or released from active duty under honorable conditions no later than 120 days from the date of the certification is signed.

· Based on the immediate need to fill this position, the service member must be within the 120 day timeline and an actual expected date of discharge or separation must be clearly defined, or they will not be considered at this time.

 

 

Country: USA, State: Vermont, City: Burlington, Company: Citizenship and Immigration Services.